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Read These Terms Before You Open Your Account

These terms set out what 1judi expects from you and what you can expect from us — covering your account, your wallet activity through Touch 'n Go eWallet, Boost or GrabPay, and how the platform applies in Malaysia where local law permits.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPayMalaysia eligibility: where local law permitsLast updated terms always shown here
1judi Read These Terms Before You Open Your Account
CONTACT OUR TEAM

Reach Us About Any Terms Query

If anything in these terms is unclear, or if you want to raise a dispute about your account or a transaction, contact us directly. Players in Kota Bharu and across Malaysia can reach our support team through the channels below. We aim to respond to terms-related queries within one business day.

Live Chat The quickest path for terms questions. Start a chat session from your account dashboard and a support agent will walk you through any clause or account query.
Email Support For written records of a dispute or a formal terms clarification, email our support address. Quote your account ID and the relevant section of these terms.
Account Help Centre The Help Centre inside your account lists answers to common terms questions — covering wallet rules, verification steps, and what happens when terms are updated.
HOW WE HANDLE THIS

Account Security, Data and Your Rights

These terms exist to keep your account safe and the platform fair for everyone. Here is how we handle the key areas that matter most to your account and your data.

Account Security

Your account is protected by OTP verification at login. If you suspect unauthorised access, contact support immediately so we can lock the account and begin a review.

Data Retention

We retain account and transaction data for as long as your account is active and for a reasonable period after closure, consistent with our obligations under applicable law.

Cookies and Tracking

We use cookies to keep your session active across your mobile and desktop access. You can adjust cookie preferences in your browser settings; some features depend on session cookies to work.

Requesting Changes

To update your registered details — name, phone number, or linked e-wallet — raise a request through live chat with your identity document ready for verification.

Common Questions About These Terms

These are the questions we hear most often about the 1judi terms. If your question is not here, live chat is the fastest way to get a direct answer from our team.

Yes. These terms apply to all funding and withdrawal methods — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX. Each payment provider's own conditions also apply alongside ours.

We publish any update here with a revised date. Continuing to use your account after the update goes live counts as your acceptance of the new version. Check this page when notified.

No. One account per person is a firm rule under these terms. Duplicate accounts may be suspended and wallet balances held pending review. Contact support if you think a duplicate was created in error.

Contact us within 30 days of the transaction via live chat or email. Provide your account ID, the transaction date, amount in RM, and the payment method used — GrabPay, Boost or whichever applies.

Access to 1judi and these terms apply where local law permits in Malaysia. Eligibility depends on your jurisdiction. If you are unsure, check your local regulations before opening an account.

Start a live chat session, tell the agent which detail needs updating, and have your identity document ready. Verification is required before any registered information is changed on your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.